Ex-change Policy

It's Cupcake's Boutique

Ex-change Policy

 


ALL ITEMS DELIVERED ARE NON-REFUNDABLE 
  • if you received damaged items, you must provide proof of damage before you opened packages.
  • online credit can be applied
All sale items are final sale.


Exchanges must be made within 7-10 business day (no exceptions)

  • must have original tags attached 
  • must not contain any odors (ex. perfume, smoke or any foul odors)
  • must be unworn and unwashed
  • you are responsible for shipping & handling for returning exchanged items 

Online credits are good 30 days from the initial purchased date. 


Styling session are non-refundable & or un-exchangeable.

Sizing & color does not form a basis for returns/exchanges.

No returns or exchanges on gemstones/ jewelry, shoes, accessories or unmentionables/ lingerie (no exceptions). 


Reach out with any questions, concern's or comments.